Welcome
​Northdown Systems has developed its 'ISO Breeze' portfolio of business documentation to help organisations achieve their business and compliance objectives quickly, efficiently and cost-effectively. We have successfully helped hundreds of businesses worldwide achieve ISO management certifications, deliver data protection frameworks, improve their human resources documents, and achieve many other specific business needs. How can we help you today?

Our Material
We've delivered many customer projects for Quality Management (ISO 9001), Environmental Management (ISO 14001), Information Security Management (ISO 27001), Data Protection (GDPR and UK DPA), Human Resources and similar frameworks. Our authors are experienced auditors, system implementers and consultants, drawing on over 100 collective years of experience to bring best practice and guidance at an affordable price point. 

Please note: all documents and templates have been prepared for general guidance only, and purchasers remain responsible for customising the content to suit their own specific requirements, seeking further professional or legal guidance as required. Our content and these notes are not intended to substitute for specific legal advice.
 

Format of Templates
Please check the file format of the content you are interested in before purchasing. Unless stated otherwise, all content is in Microsoft Word (.docx) format, although some content will be in Microsoft Excel (.xlsx), Microsoft PowerPoint (.pptx) or Adobe Acrobat (.pdf). Customers are responsible for ensuring they have access to the correct software applications for the purchased content: we cannot refund purchases if the correct software is unavailable.  

Purchasing Templates
All documents and templates can be purchased from our website (www.northdownsystems.co.uk). Once your payment has been successfully received, the ordered templates will be dispatched to your inbox without delay. Because of the immediate nature of our electronic delivery, regrettably it is not possible to return or refund incorrect orders unless we have made an error in delivering the correct document contents to you.

Payment Options
Customers can securely pay for document templates by Paypal, Apple Pay, Google Pay or debit/credit cards using Wix Payment. Payment services are provided in accordance with each payment provider's respective privacy statements - see our Privacy Policy for details and links to each provider. Northdown Systems does not see your payment details (e.g. account details or card information): we simply receive a confirmation that an order has been successful. 

Customising Templates
Throughout our portfolio of document templates, we have used 'NAME' to indicate where you should add your own business or organisation name into each document. Content is frequently highlighted in yellow where you will need to add specific information about your business activities. Whilst our templates have been used to support many different business sectors and activities, each customer has the responsibility for customising them to their own requirements.

Adding In Review Cycles
Controlled documents such as policies and procedures need to be reviewed on a regular basis, typically annually or more frequently if changes have occurred. On each document, you should add a section at the end describing the date of the current version and when it will be reviewed next. There are different ways of approaching review cycles, including automated 'document management' software features, so this needs to be a customer-specific addition. 

Need Additional Templates?
If you are looking for template content which is not yet on our website, please drop us a line with your specific requirements and we will promptly let you know if we can help you. There's no harm in asking!​